Shipping policy

1. Processing Times

All orders are processed within 1–3 business days.
Orders are not dispatched on weekends or UK public holidays.
During periods of high demand, processing times may be slightly longer.

2. Shipping Within the UK

We offer reliable UK shipping via Royal Mail and other trusted couriers.
Estimated delivery times:

• Standard Shipping: 2–4 business days

• Tracked Shipping: 1–2 business days

You will receive a confirmation email when your order is placed, and a second email with tracking information (if applicable) once your order has been dispatched.

3. International Shipping

We ship worldwide. Shipping times vary by destination:

• Europe: 5–10 business days

• USA/Canada: 7–14 business days

• Asia/Australia: 7–20 business days

Please note: international customers are responsible for any customs duties, taxes, or import fees charged by their country. These costs are not included in your order total. Please find out what these are based on your country.

4. Delays

Delivery times are estimates and may be affected by customs processing, postal delays, or seasonal demand.
We cannot be held responsible for delays outside our control, but we will always assist where possible.

5. Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We cannot replace orders that fail to arrive due to an incorrect or incomplete address provided by the customer.

6. Lost or Damaged Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at theprecisionseries@gmail.com.
We will assist you with a replacement or a claim with the courier.

7. Contact

For any shipping queries, contact us at: theprecisionseries@gmail.com
We aim to respond within 24–48 hours.